Another fine experience with the self-checkout, this time at Home Depot, where they fired all the checkout people and tried to replace them with a finicky machine, and tried to get consumers to interface with the fucking thing.

Seems to me that they could take that person who greets you at the door with applications for Home Depot Credit Cards and move him over to the checkout lanes, but I guess they would rather pay him to stand and look sad if you don't take one. (Actually had one of them tell me he had a quota of those things to give away... Man, is that ever low.)

It surprises me that they don't have vendors selling snacks in the checkout lines, I mean, people get hungry/thirsty after a while, but I guess they do have candy bars and pop near the checkout. Is it OK to open a diet coke and drink it before you have paid for it? What if I ate a couple bananas and kept the peels for the self checkout? Would that be OK?

Anyways, I thought it would be fun to stand at the Exit of businesses using self-checkout, and hand out questionaires to gather consumer opinions. Since I would more likely be shot than applauded for such actions, (by surly customers who just survived the Hell Of Self Checkout) I figured it was safer (and easier, let's be honest) to release the survey form on the interweb, and you can print them out on a day where you aren't quite as crabby as I am, and fill them out in all honesty, and drop them off at the shops that think it is OK to cut back on staff and have you do all the work.

Download and print out this handy form:

Self Checkout Eval Form.pdf

Thanks much to WalMart (and those who shop there) for reducing the cost of goods to the point where businesses have to cut back employees and have the customers fill in for them.

Blog on,
-CZ

Labels: anti, Business Phenomena, consumerism